I have worked in compliance and financial crime prevention roles since 2001, and as the Director of MSA (Training & Consultancy) Ltd, I provide training and consulting services in financial crime prevention and general compliance across both the public and private sectors throughout the UK and abroad. The topics covered range from AML /CTF/ Financial Crime (inc. Fraud & Bribery) and Data Protection to Complaint Handling, Treating Customers Fairly and Vulnerable Customer Management.
I regularly undertake assignments on behalf of financial and non-financial sector firms, both in and outside of the regulated environment. With a unique perspective of both practitioner and consultant, I also provide senior management/board briefings as well as being a keynote speaker at domestic and international conferences.
I author policies and procedures, conduct audits as well as pre/post-regulatory visit reviews. I also regularly advise firms on the robustness of their compliance policies and training strategies, design and deliver classroom training and author or edit e-learning content on behalf of clients.
I firmly believe that no one comes to work to do a bad job, and as long as they are provided with the right tools, policies and training, they can take your business from strength to strength, whilst protecting the consumer and increasing confidence in the financial sector along the way.
It cannot therefore be a coincidence that adequate and appropriate staff training and awareness has always been, and remains a topic close to the regulator’s heart.
There are now so many compliance requirements, laws and regulations that our staff need to be aware of, and not just those which impact us domestically, but more and more overseas laws and regulations are impacting our working lives.
Can we really afford to leave anything to chance…?